You will no longer be able to make changes to your helmet or cancel your order for a refund once your order is finalized. Your helmet is being custom configured for you, and once paint and finish is applied it is not returnable for a refund unless you have a warranty issue. This includes Shell Color and Finish and Facemask Type and Color. Prior to finalizing your order, please share the color chip provided in your Fit Kit with your coach or team administration to ensure that the color you have selected for your helmet matches your team’s helmet color for the upcoming season.

If you’ve completed a Fit Session with a VICIS Fit Specialist and the helmet does not fit when you receive it, we will exchange for a different size or refund the purchase price, at your request.



No helmet can prevent head, brain, or neck injuries, including paralysis or death, a player might receive while participating in football. Keep your head up. Do not use this helmet to butt, ram, or spear an opposing player. This is in violation of football rules and such use can result in severe head or neck injuries, paralysis, or death to you and possible injury to your opponent. Contact in football may result in CONCUSSION AND OTHER SERIOUS BRAIN INJURIES, which no helmet can prevent. Symptoms include: loss of consciousness (even briefly), inability to recall events prior to or after contact, dizziness, headache, nausea, and/or confusion. If you have any symptoms, immediately stop playing and report them to your coach, trainer, and parents. Do not return to play until all symptoms are gone and you have received medical clearance from a doctor. ENGAGING IN ANY FURTHER CONTACT PRIOR TO THE RESOLUTION OF ALL SUCH SYMPTOMS AND THE RECEIPT OF MEDICAL CLEARANCE MAY LEAD TO ANOTHER CONCUSSION AND OTHER SERIOUS BRAIN INJURIES.

This helmet must be properly fitted to the wearer’s head in accordance with the manufacturer’s fitting instructions. The fit of the helmet and the presence of all pads (jawpads, front pad, and full liner set) should be checked each time before play. Never wear a helmet that does not fit according to manufacturer’s instructions.

Do not alter the exterior or interior materials of the ZERO1 helmet to install a communication device. This will damage the structural integrity of the helmet and compromise player safety.

This helmet can be damaged by contact with common substances (i.e., certain solvents, cleaners, and hair treatments). This damage may or may not be visible to the user, and may alter helmet performance. Contact VICIS at for a list of approved cleaning agents.


The ZERO1 has a unique outer shell which requires a specific, VICIS approved paint system. Use of non-VICIS approved paint systems may affect helmet safety and performance. Do NOT use a helmet that has been modified, altered, or painted with a non-VICIS approved paint system. Please contact VICIS support at if you have questions or need to arrange for repainting or paint repair.

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