FAQs

Can I get free shipping on VICIS products?
What is the difference in paint finishes?
How is VICIS pronounced?
Does VICIS ship outside of the United States?
Can I make a team order for ZERO2 helmets?
How can I track my VICIS order?
Can I change or cancel my VICIS order?
How is my VICIS order shipped?
When will I receive my VICIS order?
Why don't the colors of the helmet appear exactly as they did on my screen?
What is the best way to clean my football helmet and football shoulder pads?
What is the warranty for my VICIS helmet?
How can I return or exchange my VICIS product?
How do I contact VICIS customer service?
Why do some VICIS ZERO2s come with holes and some without?
How do I properly fit my VICIS ZERO2?
What is the VICIS ZERO2 Helmet?
What is the VICIS ZERO2 TRENCH?
What is the difference between a ZERO2 and a ZERO2 Elite?
How can I check the status of my VICIS order?
What is the VICIS ZERO1?
What is the VICIS ZERO2 Matrix?
What colors are available for my VICIS helmet?
What colors are available for my VICIS facemask?
Does VICIS offer school or team discounts?
Does player height matter for equipment sizing?
What are the Virginia Tech Helmet Ratings?
What VICIS products should I get based on my child's age?
Does Schutt own VICIS?
Can I get decals or stickers on my custom VICIS helmets?
How much do VICIS helmets weigh?